Terms and Conditions

Agreement between User and fiandme.com 

Welcome to fiandme.com. The fiandme.com website (the "Site") is comprised of various web pages operated by Fi and Me. fiandme.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of fiandme.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference. 

fiandme.com is an E-Commerce Site. 

We design and make handmade clothing. 

Privacy 

Your use of fiandme.com is subject to Fi and Me's Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices. 

Electronic Communications 

Visiting fiandme.com or sending emails to Fi and Me constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing. 

Children Under Thirteen 

Fi and Me does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use fiandme.com only with permission of a parent or guardian. 

Cancellation/Refund Policy 

We accept returns on most of our items, Some exclusions apply*

Need a different size? We are happy to do an exchange!

Returns and Exchanges:

Need a different size, or a custom fit? We are happy to do exchanges and can even customize to make sure a dress will fit her perfectly! 

***Some items are not eligible for return. Please see below, for item specifics.***

For Returns and/or Exchanges~

US residents: Notify us within 10 days if you would like to make a return or exchange. EU Residents, notify within 14 days. Please ship back, and provide a return tracking number to us, no later than 14 days from the time the items(s) were originally delivered to you.

-We accept returns, for Unworn, Unwashed clothing that has no smell. Some exclusions apply.***

-Smoke, vape smells, pet smells and/or the smell of febreze, or laundry detergent, are all examples of "smell" and why we might deny a return. 

-Items must be returned in original condition. 

-The brand and size labels (from inside the neck) must still be intact. 

-Customer is responsible for any loss in value.

-Customer is responsible for the cost of return shipping. 

-Inside your return package, please include the name of the person that it was shipped to, and/or the name of the person who placed the order, or the order number. This will help us find your order quicker and make sure that any refund or exchange that needs to be processed can be done in a timely manner. 

Always get a tracking number when sending a return shipment, and retain that number for your records.

-We do not accept returns due to shipping delays or things arriving later than expected. If you need an item by a certain date, please let us know and we will work with you to try to make it happen. Express, or Expedited shipping may be available upon request, for an extra fee.

***Items NOT eligible for return:

***Customized or Custom Made: Any item(s) that have been Customized or Custom Made, specifically for you. This includes any alteration to the length, body measurements, and/or sleeves. This can also mean any customized embroidery, graphics, images and/or placements of these designs.

***Sequin Dresses: We do not accept returns on any of our sequin, or "scales" dresses. You may exchange for size, or if you need to customize fit. But we do not accept returns on any of our Sequin Dresses.

***Hair Accessories: We do not accept returns on any of our hair accessories. This includes scrunchies, headbands and hair clips. 

***Refunds will not be given for lost, or stolen items. 

-We do not accept returns due to shipping delays or things arriving later than expected. If you need an item by a certain date, please let us know and we will work with you to try to make it happen. 

Express, or Expedited shipping may be available upon request, for an extra fee.

**Customer is responsible for the cost of any return shipping fees**

Send eligible returns and exchanges to:

Fi and Me

4733 Torrance Blvd

#573

Torrance CA, 90503

USA

Please note, this is our PO Box, and we may not have your return in hand the day that it has been delivered. Please allow a few days after delivery for the processing of your return. 

We adore our customers! And we love being able to bring our unique and beautiful handmade items to you. All of our policies have been created to protect our ability to continue. 

Links to Third Party Sites/Third Party Services 

fiandme.com may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of Fi and Me and Fi and Me is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Fi and Me is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Fi and Me of the site or any association with its operators. 

Certain services made available via fiandme.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the fiandme.com domain, you hereby acknowledge and consent that Fi and Me may share such information and data with any third party with whom Fi and Me has a contractual relationship to provide the requested product, service or functionality on behalf of fiandme.com users and customers. 

No Unlawful or Prohibited Use/Intellectual Property 

You are granted a non-exclusive, non-transferable, revocable license to access and use fiandme.com strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Fi and Me that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site. 

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Fi and Me or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto. 

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Fi and Me content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Fi and Me and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Fi and Me or our licensors except as expressly authorized by these Terms. 

International Users 

The Service is controlled, operated and administered by Fi and Me from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Fi and Me Content accessed through fiandme.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations. 

Indemnification 

You agree to indemnify, defend and hold harmless Fi and Me, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Fi and Me reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Fi and Me in asserting any available defenses. 

Arbitration 

In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator's award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney's fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions. 

Class Action Waiver 

Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH'S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and Fi and Me agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding. 

Liability Disclaimer 

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. FI AND ME AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME. 

FI AND ME AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. FI AND ME AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. 

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL FI AND ME AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF FI AND ME OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE. 

Termination/Access Restriction 

Fi and Me reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of California and you hereby consent to the exclusive jurisdiction and venue of courts in California in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section. 

You agree that no joint venture, partnership, employment, or agency relationship exists between you and Fi and Me as a result of this agreement or use of the Site. Fi and Me's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Fi and Me's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Fi and Me with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. 

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Fi and Me with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Fi and Me with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English. 

Changes to Terms 

Fi and Me reserves the right, in its sole discretion, to change the Terms under which fiandme.com is offered. The most current version of the Terms will supersede all previous versions. Fi and Me encourages you to periodically review the Terms to stay informed of our updates. 

Contact Us 

Fi and Me welcomes your questions or comments regarding the Terms: 

Fi and Me 

4733 Torrance Blvd, 573 

Torrance, California 90503 

Email Address: 

ratna@fiandme.com 

Telephone number: 

310-990-8821 

Effective as of July 14, 2022